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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are non-refundable.

Administrative fee is $100 and due at move in.  This fee is non-refundable.
 

Applications may be found under the floor plans tab of our property website, or you can stop in the office for a paper application during business hours. See what our current residents are saying about living here!
 

Residents are responsible for setting up electricity with South Sioux City Electric. The community pays for the following services and bills back monthly on the resident ledger: 1-bed $50, 2-bed $60.  This includes water, sewer, trash and pest.
 

Security deposits start at $400 and range up to full month's rent depending on qualifying criteria. We require a $100 Holding fee to hold the apartment until move in.

Rent is always due on or before the first of the month. Late fees are processed on the 6th of every month.

You can pay rent by setting up your online account on our property website. This allows you to use a bank account or credit card to make payments. We also have a Cash Pay option at select locations.

Up to 2 pets, cats or dogs, are allowed. There is a non-refundable pet fee of $300 per pet at move-in, plus a monthly pet fee of $35. We also have a short breed restriction list. Please contact us for more details.
 

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the monthly rent charge. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Century link is our community cable and Internet provider.

Yes! We have partnered with a national renters insurance provider that offers a policy that meets our minimum requirements. For your convenience, you can enroll online at ePremiumInsurance.com or by calling 1-800-319-1390. If you enroll with ePremium, they will automatically send us your proof of coverage upon policy activation, so there is nothing further you would need to do. If you elect to obtain coverage from another insurance carrier, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.

We provide a charcoal grill in our large courtyard.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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Our team is always ready to answer your questions.